Terms and Conditions

Man and Van Haringey Service Terms and Conditions

These Terms and Conditions set out the basis on which Man and Van Haringey provides removal and related services to you. By making a booking, accepting a quotation, or allowing work to commence, you agree to be bound by these Terms and Conditions. Please read them carefully before confirming your booking.

1. Definitions

In these Terms and Conditions, the following expressions have the meanings set out below:

Customer means the person, business, or organisation that requests or accepts the services of Man and Van Haringey.

We, us, our means Man and Van Haringey as the provider of man and van and removal services.

Services means any removal, transportation, loading, unloading, packing, unpacking, or related work carried out by us, including man and van services, small and medium house or flat moves, office moves, and furniture transport.

Goods means any items, property, furniture, boxes, or belongings that we handle, transport, or store for you in the course of providing the services.

Waste means any items intended for disposal, including household or commercial rubbish, unwanted furniture, appliances, or materials.

Booking means a confirmed request for services, whether made by phone, online, or in writing, and accepted by us.

2. Scope of Services

We provide man and van and removal services primarily within our local service area, with additional transport to other locations in the UK as agreed. The specific scope of services for each job, including vehicle size, number of movers, estimated duration, and any additional tasks such as packing, is described in your quotation or booking confirmation.

We will carry out the services with reasonable care and skill and in accordance with these Terms and Conditions. However, we do not undertake to move items that are prohibited, unsafe, or unlawful as described in these terms.

3. Booking Process

Bookings may be made by telephone or through our online enquiry or booking process. When making a booking, you must provide accurate and complete information about:

The collection and delivery addresses, including access details such as floor level, presence of lifts, parking restrictions, and any known obstructions.

The approximate volume and nature of the goods, including any heavy, fragile, or unusual items.

Your preferred date and time, and any time restrictions or deadlines.

Any additional services required, such as packing, dismantling or reassembly, or multiple drop-off points.

Your booking is not confirmed until we have accepted it and provided a confirmation of the agreed rate and service details. We reserve the right to decline any booking at our discretion, for example where the work is unsafe, unlawful, or impractical.

4. Quotations and Pricing

Quotations are based on the information you provide at the time of enquiry. Quotations may be given as hourly rates, fixed prices, or a combination of both, depending on the nature of the work.

We may revise the quotation or charge additional fees if:

The information provided at the time of booking was incomplete or inaccurate.

The work takes longer than expected due to factors beyond our control, such as restricted access, delays caused by you or third parties, waiting for keys, or inadequate packing.

There are additional items or services requested on the day that were not originally disclosed.

Access involves stairs beyond what was reasonably anticipated, long carries from the vehicle to the property, or difficult parking conditions resulting in additional time or costs.

Unless otherwise stated, quotations do not include the cost of insurance, customs duties, storage, parking fines or charges, congestion charges, tolls, ferry fees, or additional services such as packing materials, disconnection of appliances, or removal of doors and windows.

5. Payments and Charges

Payment terms will be confirmed at the time of booking. Unless we agree otherwise in writing:

Private customers are required to pay a deposit to secure the booking and settle any remaining balance on completion of the work on the same day.

Business customers may be offered account terms, subject to credit checks and approval, with payment due within a specified period from the date of invoice.

We may accept payment by cash, bank transfer, or other methods made available at the time of booking. We do not accept responsibility for cash sent by post or through third parties.

If you fail to pay any amount due, we reserve the right to:

Withhold delivery of your goods until payment is received in full.

Charge interest on overdue amounts at a reasonable rate from the due date until the date of payment.

Recover any costs incurred in pursuing unpaid debts, including legal and collection fees.

6. Cancellations and Amendments

If you need to cancel or amend your booking, you must notify us as soon as possible.

Where cancellation is received more than 48 hours before the scheduled start time, any deposit paid may be refunded or transferred to a new date at our discretion.

Where cancellation is received less than 48 hours before the scheduled start time, we reserve the right to retain all or part of the deposit and charge a cancellation fee to cover our costs and loss of work.

If we arrive at the agreed time and are unable to carry out the work due to reasons within your control, such as lack of access, failure to obtain necessary permissions, or your absence, this may be treated as a same day cancellation and subject to full or partial charges.

We will make reasonable efforts to accommodate requests to change the date, time, or scope of work, but this is subject to availability. Changes that substantially alter the nature or duration of the job may require a revised quotation and additional charges.

7. Customer Responsibilities

You are responsible for:

Ensuring that all goods are properly packed and prepared for transport, unless you have booked a packing service with us.

Securing or removing any fixtures, fittings, or items attached to walls, ceilings, or floors that you wish to move.

Arranging suitable parking and, where necessary, any permits or permissions required for our vehicle at both collection and delivery addresses.

Ensuring that access to the property is safe, clear, and suitable for the work, including stairways, lifts, corridors, and doorways.

Being present, or ensuring that an authorised representative is present, at both collection and delivery to provide instructions, confirm items, and sign job sheets or other documentation.

Checking that nothing has been left behind before the vehicle departs. We are not responsible for items that you fail to identify or present for removal.

8. Items We Do Not Move

We do not carry:

Illegal goods or substances, including items prohibited under UK law.

Explosive, hazardous, or flammable materials, including gas cylinders, fuel, solvents, paints, and chemicals.

Perishable or refrigerated goods that may spoil during transport.

Animals, pets, or live plants, unless agreed in advance under specific conditions.

Cash, jewellery, precious metals, or other high value items including important documents such as passports, deeds, or financial papers, unless we expressly agree in writing and these are adequately declared and insured.

If you include any such items without our knowledge or consent, you do so entirely at your own risk, and we shall have no liability for loss of, or damage to, those items.

9. Waste and Rubbish Removal

We are not a general waste carrier and do not remove household or commercial rubbish except where agreed in advance and in accordance with applicable waste regulations.

Where we agree to remove waste, you confirm that:

The waste is non-hazardous and safe to handle.

You have the right to dispose of the items.

You provide accurate information about the nature and volume of the waste.

We reserve the right to refuse any items that we reasonably believe to be hazardous, prohibited, or not in line with waste regulations. Any disposal will be carried out through appropriate and lawful channels, and we may charge additional fees for disposal, labour, and any associated charges imposed by waste facilities.

10. Liability and Limitations

We will take reasonable care to protect your goods and property while providing the services. However, our liability is subject to the following limitations.

We are not liable for:

Normal wear and tear, or minor marks or scratches resulting from moving items through tight spaces, stairwells, or doorways where reasonable care has been exercised.

Loss or damage arising from defective or inadequate packing by you or a third party.

Loss of value, depreciation, or loss of use of any item.

Loss or damage to items assembled by you or a third party where the item was already unstable, poorly constructed, or incomplete.

Any indirect or consequential loss, such as loss of profits, income, or opportunity.

We will not be liable for loss or damage where it arises from circumstances beyond our reasonable control, including but not limited to accidents, severe weather, road closures, delays caused by third parties, or acts of God.

Our total liability for any claim, whether arising from negligence, breach of contract, or otherwise, shall not exceed a reasonable sum relative to the value of the affected goods and the price paid or payable for the services. You are strongly advised to arrange appropriate insurance for your goods during removal and transit, especially for high value items.

11. Claims and Complaints

Any claim for loss or damage must be reported to us as soon as reasonably practical, and in any event within a reasonable period after completion of the work.

You must provide details of the alleged loss or damage, photographs where possible, and any relevant supporting evidence. We may inspect the items or property before agreeing any remedy.

Where we are found to be responsible, we may, at our discretion:

Repair the item or property.

Replace the item with a similar item of equivalent value.

Pay fair compensation, subject to the limitations of liability set out in these terms.

We aim to resolve complaints promptly and fairly. However, our decision will take into account the age and condition of items, the nature of the work, and whether you met your responsibilities under these terms.

12. Delays and Arrival Times

We will make reasonable efforts to arrive at the agreed time, but arrival times are estimates and may be affected by traffic, weather, previous jobs, or other factors beyond our control.

If we expect a significant delay, we will contact you where possible to update you and provide a revised estimated time of arrival. We are not liable for losses arising from delays, such as missed appointments, loss of income, or inconvenience, except where caused by our deliberate misconduct.

13. Parking, Fines, and Access Issues

You are responsible for ensuring that suitable parking is available for our vehicle at both collection and delivery addresses. This may include arranging permits or authorisations where required.

If our vehicle receives a parking ticket, fine, or penalty due to inadequate or incorrect parking information provided by you, or due to the absence of appropriate permits, we reserve the right to charge you the full amount of the penalty plus any associated administrative costs.

If access is not reasonably suitable, or if we believe that proceeding would be unsafe or cause undue damage to goods or property, we may refuse to continue until a safe solution is agreed. Any resulting delays or additional time may be chargeable.

14. Termination and Refusal of Service

We may suspend or terminate the services immediately if:

You fail to pay any amount due.

You act in an abusive, threatening, or unsafe manner towards our staff.

We reasonably believe that continuing the work would be unlawful, unsafe, or in breach of regulations.

Where services are terminated for these reasons, we may retain any payments made and charge for work carried out up to the time of termination, including any additional costs incurred.

15. Data Protection and Privacy

We collect and process personal information such as your name, address, and contact details for the purposes of managing bookings, providing services, processing payments, and handling queries or complaints.

Your details will be handled in accordance with applicable data protection laws in the UK. We will not sell your personal data to third parties. We may share necessary information with trusted partners only where required to perform the services or comply with legal obligations.

16. Governing Law and Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the services, shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms and Conditions or the services provided.

17. Changes to These Terms

We may update or amend these Terms and Conditions from time to time to reflect changes in our services, business practices, or legal requirements. The version in force at the time of your booking will apply to your contract with us.

You are encouraged to review the Terms and Conditions periodically. Continued use of our services following any changes constitutes acceptance of the updated terms.

18. Severability

If any provision of these Terms and Conditions is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be severed from the remaining provisions, which will continue to be valid and enforceable.

19. Entire Agreement

These Terms and Conditions, together with any written quotation or booking confirmation, constitute the entire agreement between you and Man and Van Haringey in relation to the services and supersede any previous agreements, understandings, or arrangements, whether written or oral.

No variation of these Terms and Conditions shall be effective unless agreed in writing by us.



Quality Man and Van Haringey Removals at Industry Leading Prices!

Leading the way in the removal service industry, our resources allow our company to provide our customers with the most efficient, top quality service around in N8. With industry leading prices, our man and van solutions are accessible to anyone and everyone in need, so whether you’re using us for an office move or a domestic relocation task, you’re bound to be left satisfied when you experience what we have to offer. In addition to our low prices, we also regularly hold special deals and discounts on particular options, so get in touch with our man and van Haringey team today to see what we can offer you.

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Transit Van 1 Man 2 Men
Per hour /Min 2 hrs/ from £60 from £84
Per half day /Up to 4 hrs/ from £240 from £336
Per day /Up to 8 hrs/ from £480 from £672

Contact us

Company name: Man and Van Haringey Ltd.
Opening Hours:
Monday to Sunday, 07:00-00:00

Street address: 22 Orchard Rd
Postal code: N6 5TR
City: London
Country: United Kingdom

Latitude: 51.5751120 Longitude: -0.1404870
E-mail:
[email protected]

Web:
Description: This is the company that guarantees highly professional and inexpensive moving services in and around Haringey, N4. Book now!
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